Lemmy.world Support

- Lemmy.world is not loading, and I am encountering an error when opening a new page.

Please start by checking the following links to see if Lemmy.world is experiencing any issues:

• https://status.lemmy.world
• https://dash.lemmy.world

- I am experiencing an issue with the client I'm using.

Are you using a client other than the website itself? Is the issue specific to that client? If so, please contact the developer of the app or web client you are using.

Here are some popular apps/web clients you can reach out to:

• Alexandrite - !alexandrite@lemmy.world
• Bean - !bean@lemmy.world
• Voyager - !voyagerapp@lemmy.world
• Memmy - !memmy@lemmy.ml
• Photon - !photon@lemmy.xylight.dev
• Sync - !syncforlemmy@lemmy.world
• Full list of third-party apps

- I am unable to create a community, and I keep seeing a spinning circle.

Please check if the desired community name is available.

- There is a community I want to moderate, but the moderators appear to be inactive.

Please email us at info@lemmy.world or create a post in this community.

- Did we defederate, or did someone else defederate from us?

Visit https://gui.fediseer.com/instances/detail/lemmy.world for information about defederation of any instance.

Alternatively check https://defed.xyz/ and enter "lemmy.world" to view a complete list of defederations.

- I cannot access my account.

For assistance with account access issues, please email us at info@lemmy.world. We cannot assist with these matters in the comments section due to privacy concerns.

- Why am I banned from this specific community?

Lemmy offers transparency, and you can check the modlog of the community to understand the reason behind the ban. If you have further questions, feel free to send a private message to one of the moderators. If you have other issues, please email us at info@lemmy.world.

- Can this feature be added to the website?

If you would like to request a feature to be added to Lemmy, please contact the Lemmy developers on GitHub or reach out to the developer of your preferred (web) client. Instances like ours cannot directly add features to the website.

I deleted it when it didn't gain enough traction, and I'd like to revive it.

I have a friend who is trying to set up an account on Lemmy, but they don't like to use their real email, so they use aliases from Proton. Are such aliases allowed for making accounts on Lemmy.World?

The sidebar is full of links and the user has zero posts.

Communities

https://lemmy.world/c/sdfsgsdgsdhg https://lemmy.world/c/dfhdkjfdgfdhg https://lemmy.world/c/amnbjsdgsg

Users

https://lemmy.world/u/carolinamobe https://lemmy.world/u/nilssyacaloni https://lemmy.world/u/susuganan

So I do NOT understand what makes a community trend. I thought I'd use it to discover communities I didn't even know I wanted. Instead, I've found a few communities I have no interest in, and thats fine. Not all communities are going to cater to everybodies tastes.

But the real puzzler for me, is when I click a trending community, and theres 2 subsubscribers, 0 posts ever. What exactly qualifies that as a trending communities???

I don't know if everybody sees the same trending communities, but if you do, theres one right now with a jumbled bunch of letters as the community name, no posts, 2 subscribers And the sidebar is a bunch of imdb links.......

What am I supposed to do with that information? Why is THAT trending??? Is this a case of mods of that community (all one of them) are also the developers of Lemmy, so they program it that way? Or is this some algorithm thing that I don't get???

What is going on here?

So, not sure if I am completely off base here, but I had this odd thing happen today where I couldn't post an URL because whenever I did, part of it would be replaced with the text removed. You can see what I am talking about in the screenshot, and I am linking my comment below. Another commenter replied saying it was likely something related to a slur filter in my instance, so I am coming here for help to understand the issue. Sorry if this is completely wrong, I am not very well versed in the workings of the fediverse and different instance implementations. Here's the comment:

https://lemmy.world/comment/10534403

EDIT: if it matters, I am using the Boost for Lemmy android client

Hi,

There are summary statistics shared in the bottom of the sidebar.

Is there any way for moderators to access this data on a temporal basis (e.g. week by week or month by month).

This would be very helpful in analyzing community dynamics and increasing community popularity.

Cheers,

Agent Karyo

Dear Admins and Users of lemmy.world,

I am writing to express my concerns about the impact of lemmy.ml on our community. It has come to my attention that lemmy.ml frequently disseminates propaganda and engages in historical revisionism. Moreover, there have been instances where their admin privileges were used to suppress dissenting views, reminiscent of the already defederated lemmygrad instance.

While personal blocking of lemmy.ml is an option, it does not address the broader issue of new users potentially being influenced by misleading content. It is crucial that we protect our users from a continuous stream of biased information.

To illustrate these concerns, I have provided a link to a detailed post on the Fediverse that documents these issues comprehensively [Here].

Given these points, I urge the admins to consider a defederation from lemmy.ml. If their users wish to remain part of Lemmy.ml, that is entirely acceptable, but we should take steps to prevent the propagation of harmful misinformation, especially in their comment sections.

Thank you for your consideration.

I like Lemmy.World. I'd like you use old.lemmy.world as my default experience.

On my cellphone, I just click it in the sidebar. Done.

On my tablet, I click it. It just displays a blank white page. Refreshing does not help. If I type in old.Lemmy.World, I get the old ui loaded, but I'm logged out, and it will not allow me to log in. It accepts the log in as a correct username/password, but then reloads the old ui with me still logged out.

I have tried to create a community on multiple browsers, devices and from multiple different internet connections (no vpn) and have not received an error.

The community name is available and I’ve tried with/without images and the description field.

Could an admin please message me so I can get the community created? Thanks

Are folks aware of this issue? Is de-federation being discussed or is it not that bad yet? Everything I've seen as a mod and as a user is just BS about "investment opportunities". But the volume of these comments is going waaay up these past couple days.

Hi, for at least 7 days, posts created on Mastodon on the wetdry.world server that mention the communities @splatoon@lemmy.world and @animal_crossing@lemmy.world have not been forwarding correctly.

The server does not restrict access to lemmy.world at all, mastodon.world is marked as limited but that doesn't apply to Lemmy.

I'm posting from the @splatoon@wetdry.world and @crossing@wetdry.world accounts and they always have the handle for the respective Lemmy community at the bottom of our posts.

Thanks in advance for the support!

Example (spam post containing an amazon affiliate link, post hopefully deleted by now but I assume mods/admins can see it): https://lemmy.world/post/15846936

Also there are tons of links people post legitimately but have tracking parameters, gclid=this, fbclid=that, etc. Those can be cleaned up too.

By editing out these parameters automatically when the link is posted, people's privacy can be protected and the incentive to post affiliate spam can be decreased.

It could be a server config parameter and/or put into the posting UI: "your post contains [link] with flagged parameters, choose between a) post cleaned up version (shown), or b) post link without changes (may go into moderation queue depending on community settings)."

I mainly use the Mlem app, and today I got a notification that I had one new inbox item. When I checked my inbox, I saw that it was empty.

Before I submitted a big report, I wanted to see what happened on the lemmy.world website. As shown in the attached screenshot, it too shows one unread item, but nothing in the inbox.

So I’m led to believe this is an issue with the server. And if not, then at least I have done my due diligence before reporting this to the Lemmy devs.

In either case, is there anybody here who could help me get this resolved; or at least pointed in the right direction?

Thank you!

It seems like every user on annihilation.social is a racist idiot, and indeed seems to be the entire purpose of that instance. Who do we talk to about starting a discussion on defederation so that they can't use lemmy.world to spread their vile hatred?

For example, one is referencing the Protocols of the Elders of Zion like it's a true thing and the other is talking about how God hates race mixing.

The only mod on !popculture@lemmy.world is a banned user. I'd like to start posting on this community but I'm hesitant to use an unmoderated community. Can I be made a moderator?

On a side note, the banned user is still listed as a mod on a number of communities. Are banned users supposed to be removed as moderators or is there no policy on that? And what happens if a community is unmoderated on Lemmy?

I started a community on this instance, and when I view it from other instances, it doesn't show any upvotes or comments. Is there any way to fix it? the community is !linerider@lemmy.world

Hey All

I am running Firefox on pop!_OS and have an extension that switches my themes between light and dark. It works really well and have set all my apps to follow system theme. I am running Firefox and it does switch well and my Lemmy setting is set to follow the browser. It was working well for a long time, but the last two months I have noticed that lemmy does not auto switch the theme. Is there something I can do on my end?

I'm still new to how lemmy works exactly but why does trying to delete a post not actually remove it? It's still fully viewable so are you not able to delete posts on here at all? I'm a bit confused.

Lately I'm seeing this more and more where posts have comments that will refuse to load. It seems like the issue is getting progressively worse. Right now, I'm using the Alexandrite front end but the default has the same issue where comments don't load.

Hi!

I know that this question was asked several months ago, and the response was that there wasn't a setting for it. Has a setting that blocks posts with keywords been implemented since?

Thanks in advance!

I'm not sure if there are certain images on here causing this popup to appear or what, and I wonder if someone can help me figure this out. I wonder if its something that will need to be blocked or an instance that needs to be de-federated until the admin of it agrees to remove the Malware that is causing it to happen. Here is a screenshot I managed to take of the popup.

!

I cant seem to get timely post federation to my instance (moist.catsweat.com) from lemmy.world. I might see a new post every few hours instead of every minute or so.

posts from other lemmy instances (lemmy.ca, lemmy.ml, dbzer0, etc) have no problem.

i see a ton of lemmy.world traffic in my nginx logs... it seems very specific to 'new posts'. voting/comments seem to come through no problem once the post shows up.

ive checked a few other instances similar to mine, and they are not having this issue. so it seems something specific to lemmy.world and my instance.

i do recall a similar issue several months back, and it involved a lemmy.world admin resetting some outbound queue.

any ideas?

I was actually thinking about making a community for him called, 'Pictures of Ruud wearing a hat' Where basically You just post his profile picture with him Wearing a different style of hat.

It's got to be a different style of hat though every time.

I'm being serious lol I think it would be fun. Like light hearted cutesie silly kinda thing.

The only caveat though, is he HAS to join and also give his honest opinion about what he thinks about the style of hat the OP puts on him in the picture.

Like he has to say if it sucks or not if he likes the color and stuff.

I just found that I'm getting the infinite spinning issue when commenting on a post in !enshittification@lemmy.world and not sure what the issue is as it is the same on two different computers.

Mod has been inactive for months, and I'd like to take it over and help it generate more traffic. They have dozens of other communities they gobbled up during the API protests which have also been abandoned, just fyi.

Also forgot to add, I messaged them a few weeks ago about joining the team to revive the community, and haven't received a response.

I am being unfairly targeted with temp bans despite doing my best to follow the moderators requests.

!obscuremedia@lemmy.world doesn't have much traction but I'm trying to change that and there are a good amount of subscribers. Unfortunately the only mod seems to have created the community, made one post, and not returned in the ten months since. I've messaged them but I'm not hopeful they'll ever come back to Lemmy to see it.

I understand the concerns over "power" mods. While I do mod a few communities already only a few get any real engagement and I try to be pretty hands off with them, only removing obvious spam and trolling.

Thank you for your consideration.

For some reason, the link in the post I've just made appears twice: under the title (red on the screenshot), and as a link preview above the post body (blue on screenshot). All other post only have the link under the title, but no preview.

Most other posts look totally different and have the link only appear once under the title (for example, this one: https://lemmy.world/post/14822763).

How do I fix this? Because I couldn't find any "hide the link preview" button in the post editor?

Put me in the trash where I belong.

I posted a picture in thiccmoe. I later got a message that it was removed NSFW. That's fair.

I asked the mod of that community and they didn't do anything and don't know what I'm talking about. Also, if I go to that community, it's still there.

I went back to my messages and noticed it's from automod at lemmy world, not Ani social. The community is on Ani social.

How does that work? Does that mean it's only removed for lemmy world users since the automod is from lemmy world? Does it affect anything on Ani social?

I recently took over a handful of unmoderated communities and would like to request another: !art@lemmy.world

I messaged the mod, but did not get a reply. I don't see any account activity in the past 2 months either. I'd like to shape the community to be about art in any medium, whether that be sharing art or posting news about art.

I was wondering if someone could make me a mod of !communitytv@lemmy.world. The mod there hasn't been active in 7 months. I messaged them last week and the week before, but got no response. I mainly just want to remove an old sticky post. Thanks!

Edit: this has been taken care of, thanks!

Hello, I am a little concerned about a moderator who seemed to threaten a user with a permanent ban over a trivial disagreement (I was not part of this discussion, just saw it). Is there a way to report abusive mods?

Edit: I just realized that the community in question is actually not hosted on Lemmy.World. Maybe a better question would be, is there an equivalent community to this on Lemmy.ca where I could raise this issue? Although I still would like to know an answer to the original question in case I see this again.

If they removed infinite scrolling I think this is awesome! Infinite scrolling is addictive and related to multiple detrimental psychological effects.

Hi, Can't post, it just spins -- similar to https://lemmy.world/post/16458 -- tried replying and posting on multiple posts, communities, etc.

It's a recurring issue and has been for weeks now. The most recent one I noticed was this comment, which despite being tagged 4 days ago, only just recently appeared in my inbox.

A while ago it was only 2 days, but the problem seems to be getting worse and worse. In a meta post on my instance, an admin noted that they don't believe it's anything they can resolve on their end, so I'm posting here on the assumption that it must be a LW issue.

I often use a commercial VPN service, which I suspect is not rare among Lemmy users. Most of the time, I'm able to post to lemmy.world, but on occasion I am not. The default web UI provides zero feedback, just a spinning submit button forever, but if I look in the browser dev tools, I can see it's being blocked.

I understand that some limitations are necessary to prevent spam and other abuse, however this is a very blunt instrument. The fact that I have a 10 month old account with consistent activity should outweigh any IP address reputation issues.

Perhaps the VPN limitations could be narrowed in scope to cover only account creation and posts from young accounts.