After a year of using JLAB JBuds Air ANC, I am done with the company and their trash products. I have wasted 60 Euros on this piece of garbage, just for them to constantly unpair, not charge, be massive with the sound not being good enough to excuse their size.
I am currently trying to exchange them in Alza for a cheaper JBL product.
If you think about buying any JLAB product, try to find a cheaper or even a more expensive alternative.
My horror experience with these pieces of plastic garbage make me wanna chuck them into a river.
I have these buds and don't have any of the issues you have - perhaps you got a bad set? Granted they are a little bulky I guess, they are the first wireless earbuds I've owned so don't have a lot to compare them to. I use them daily and have found them great, don't regret buying them at all