OnePlus will now offer lifetime screen warranty to address green line issue
OnePlus India has told us that it is offering a lifetime screen warranty to users affected by the green line issue on their smartphones.
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OnePlus is a joke. I've have had multiple issues with their software (thankfully not hardware yet). From Google Pay breaking to unfinished English translations and even removing (or messing with) features on updates. And other people online have had worse. I'll probably just spend the money on some other company next time.
Reading the article that OP's article linked to, two points:
Some OEMs like Samsung, Apple, and OnePlus have advised their service centers and support channels to assist users affected by green line issues and repair devices for free, even outside the warranty period.
However, such advisories have not been issued by way of announcements in the public domain. Instead, they are offered as solutions at the customer support and service center level on a case-by-case basis.
Yeah, thankfully all my issues have been all software so far for me.
I have a 9Pro that was really great on Oxygen OS 11. Then Oneplus Oppo dumped ColorOS 12 and 13 crapware on us and T-Mobile forced upgrades.
The bugs in ColorOS often make the phone unusable. ALL my program icons regularly are just missing from the screen when the phone's unlocked and it only shows the wallpaper. The display either won't shut off or shuts off while I'm using it. The fingerprint reader icon randomly disappears when trying to use it or just doesn't show up at all. I hope I never have to dial 911 with this POS because there's a good chance I won't be able to.
The hardware's fine but that makes no difference at all without a usable OS, and there is no way Oppo is going fix anything. Last Oneplus phone I buy.
you can switch to lineage os
The purpose of my first Oneplus phone purchase years ago was that OxygenOS worked just fine without dealing with custom ROMs, but ColorOS's bugs are so severe I'll end up having to load Lineage or an AOSP distribution. Hopefully Google will sort out enough of the bugs by the next version to make a Pixel a good choice.