How can we make Linux more appealing as "just works"?
Let's say just like for example like MacOS. It's awesome we have so many tools but at the same time lack of some kind of standardization can seem like nothing works and you get overwhelmed. I'm asking for people that want to support Linux or not so tech-savy people.
The problem is, that no operating system "just works". It also highly depend on what the person wants to achieve, and if there are any pre experience with computers or even relying on existing software or specific hardware. My recommendation is not to tell people the illusion of "just works" and be honest upfront. People should learn how it works, what to expect and if tradeoffs, time and resources are worth it.
Same is true for the other way too. Does Windows "just works"? Especially if someone switches from Linux to Windows.
Rather, we should teach the reasons to switch and encourage that decision. In example why it matters to have control over your system, rather than the company has control over it (MacOS and Windows) or why spying on you is bad (Windows). And encourage giving up something you are used to (and maybe paid). Sometimes its okay to use a program that is not as good as Photoshop. Sometimes its okay to give up playing a videogame you like (and maybe associated with friends playing that game with you). But most people are not ready to do it, because that is associated with lowering quality of life.
I switched in 2008 from Windows XP to Ubuntu. I know these struggles. And they are not over yet. This is an ongoing task between my brother and me too, and he was using the Steam Deck, but decided to go with Windows 11 with the recent build. It was almost there, but there is always a butt. I say, don't tell people that "Linux just works". No operating system "just works".
I hate to say this, but windows rarely breaks itself from updates. basic things like the desktop, audio and the lock screen is essentially never broken after an update.
yeah it may reset the audio settings and other such things, and I don't know how do they manage to do that, but that's relatively simple to revert.
probably it's just thanks to old, battle tested code though. can't wait for Linux desktop systems to reach that point
Most common Linux distributions focused on stability do not randomly break with updates. That's usually not an issue. Basic things like Desktop and audio or lock screen are also never broken after an update. But it depends on the Linux operating system you are using (there are thousands of Linux operating systems and they can vastly differ) and what hardware and habits you have. Windows biggest strength is that it gets the most support from developers and being basically only one distribution to target.
But calling Windows "battle tested code" is a bit of stretch. Windows is full of problems and I had my own issues due to updates of Windows (when I was using it in dual boot). Also in Linux I can update and do not boot until I want to boot. I can decide not to update. Overall I have more trust in Linux updates (even using on Archlinux) than Windows updates. Microsoft constantly fucks up updates. And they even introduce and install stuff you don't know or want to.
An old story of mine buying Civilization 6 at launch on Windows was unplayable. After days and contacting support, turned out it was a Skype installer that was installed with a Windows update without my knowledge. And it was just an installer to install Skype, not even running. Removing it made my game Civilization 6 playable. I never had such an issue on Linux.
I tried switching to Linux many years ago (forgot what distro). It was hell.
I don't remember the specifics anymore, but I remember encountering issues almost every step of the way. Driver support, not being able to find the right buttons, etc. Searching for fixes usually led me down a rabbit hole of "oh cool this user on this forum said in another thread that I just need to install Gobbledegook... But what is it and how do I install it?" and of course a bunch of things require CLI which I'm not fantastic at. Unfortunately I gave up after a week.
Compared to that, Windows really "just works". I have had my share of frustrations, but it's usually with stuff that's comparatively an edge case when compared to the problems I had with Linux. I don't like that I'm giving money/data to a megacorp, but the price of that is convenience. I don't churn my own butter, I don't build my own car, I don't want to think too much about how my OS works under the hood.
Also, Linux does not auto-update itself, and that's bad mostly when looking at the programs (like the web browser) that did that automatically, and here it can't anymore.
I understand that most users don't update their system and the utils they downloaded, but that's essential for a web browser.
I was considering that I should just install Firefox as the fatpak for everyone, instead of the core package manager, for this and other reasons, but my users have so little memory in their old machines that it's already barely necessary.