Has an e-bike company worked out its problems and is flourishing somewhere? Maybe Citibike in NYC, is that still a thing? Between these and e-scooters, all I see is repeated failure which makes me think something is fucky with subsidies or some other economic perversion.
Problem is: For these companies, the numbers of customer growth are far more important to their shareholders than anything else. So they won’t kick misbehaving customers and have no interest in identifying them in the first place.
I think the assumption that it's customers causing the problems is part of the problem. There's enough evidence to suggest drunk people will kick over perfectly packed bikes and that even people hacking bikes, leave them in the middle of the street. So again, I can public disorder problem, not Lime Bike problem.