You mean traditional media owned and controlled by people like Murdoch? Or rumors and innuendo spread by word of mouth in pubs?
I know you were le born in le wrong generation like every other hipster complainer on the planet but you'd have hated wherever was popular at any time in history because it's not about finding a balanced and sensible view it's about hating whatever is popular.
I grew up on those and they were all awful, take off the rose tinted glasses and you'll see those chat rooms were basically twitch chat with more sexual predators.
And forums still exist and they're still awfull, having to read fifty stupid comments of people saying totally off topic 'yes Bob, we got our cat six years ago' but it fills the entire screen because he's quoted the entire script of life of Brian in his signature. Finally you find someone replying to the question you were interested in but it's only to ask another question do you got fifty more comments from poorly replying to questions in the OP which have been answered hours ago but they didn't bother reading the thread before posting.
And there's a million great messenger apps out there, of course none of them are as good as they used to be because they don't have my childhood friends on, or if they do they're all to busy with kids and carers to come ride bikes.
Hey, I'm fully on board with your defense of social media, but I think in this case the commenter is just saying "i miss the social media we had before they started calling it 'social media'". Even 2004 facebook fits this description, and I'm inclined to agree. I miss social media when it felt more like IRC and craigslist, when facebook was a glorified personal guestbook, etc.