Good thing Intuit (TurboTax) is fighting so hard to keep the current format super slick and cheaper as a private service rather than a centralized government process. Right up there with disbanding garbage pickup in favor of individually contracted services because [checks notes] 7 overlapping truck routes will be cheaper than 1
While... I agree with you on companies like Intuit pulling this is bullshit, depending on the region you're in the trash example used is... not great.
Speaking in the Kansas City region where City of Kansas City trash pickup is literally two bags allowed, no cans used, often late, the bags tear easily, and with this whole freeze thing they're still behind two weeks out. I live outside in one of those 5 (I'm not kidding, one literally started up last year) overlapping truck routes and it is insanely better. That said, previous town I lived in the town did the trash pickup and they did a good job, got the cans that could be auto lifted and even regularly had large item pickup days for free so even better than where I'm at now.
Anecdotal evidence here, too. My experience is the opposite. Never had an issue with my city picking up the trash, putting the can back reasonably, and not randomly skipping my shit. Moved to a different NEIGHBORHOOD, one not directly serviced by the city, and half the time they don't get it, and when they do the can ends up about 10 feet from where it should be, blocking my driveway.
To make matters worse, presumably my taxes paid for the previous pickup. Now they pay for the previous pickup, AND I have to pay for shit service!