Effective immediately, the regulation empowers the FCC to fine companies that use AI voices in their calls or block the service providers that carry them.
Because there are legitimate reasons for some robo calls. Appointment reminders and confirmations, school weather closure announcements, two-factor login verification, etc.
It would be a good trade. Lose the few semi-useful legitimate ones to get rid of the overwhelming majority which are malicious scammers and conservative dickbags.
Text if school is cancelled. Throw 2fa out the window. Phone numbers are not identity. Text appointment reminders. Literally nothing needs a robo voice that isn't better as text.
You'll actually have a lot of time to provide medical care to your patients when you don’t have to waste all that time calling them for no reason when that can be easily automated.
Phone numbers actually can be an identity, but generally that's just business numbers. There's also a lot of phone numbers that aren't cell phones and can't get texts. It's a lot easier and cheaper for companies to design one system. Depending on the company, they'll still do text/email reminders for things. Old people like phone calls, so companies need to know their audience too. Again, cheaper to build a single system, so that tends to be the default.
Source: I design call centers for a living, personally done probably 200+ projects over the years, in banking, insurance, retail, transportation, state/local govt, etc.