“Every customer should be greeted when they walk into the store.”
The singular “they” is traditional in English - it is very much proper English and has been around (iirc) since the 17th century. It’s only a big deal now because conservatives want to make gender a factor in elections.
I have always loved the OED. As a kid I used to sit in the library and just read it. It was always a dream of mine to buy my own copy and just have it the way people used to have encyclopedias.
Well said! My go-to example is ‘If someone calls and I’m not here, tell them they can leave a message’ because it covers both they and them in a singular usage.
Sidenote: I also hate the way that some people act like languages are static things, despite the known history of languages to shift and change over time. English is arguably a German creole; we don’t get to act all sanctimonious now.
If we actually followed the "your gender identity is mildly inconvenient to me so should be banned" crowd and made everything unambiguously gendered, language would become far more awkward.
"If someone calls and I'm not there, tell him or her that he or she can leave a message".
We could start doing this right now -- every time they he or she uses the word "they", insist they he or she repeats themselves himself or herself in a way that leaves no gender ambiguity..
That's a good explanation. English isn't my native language, and I always found the they/them weird sounding. With that sentence of the customer you made it click for me. Thanks!
i had an English teacher in high school that insisted sentences like this were grammatically incorrect (subject/verb disagreement, number), and should be, "Every customer should be greeted when he or she walks into the store," or "All customers should be greeted when they walk into the store."