Purism ghosts Librem 5 customer, lies about refund policy - AVOID!
Purism ghosts Librem 5 customer, lies about refund policy - AVOID!
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So, care to explain the video for those of us who can't watch it right now?
no 🗿
okay, i'll try:
not from the Video but from my memory of this Drama:Purism makes Linux phones. its Librem 5 was an absolute success on KickStarter and they raised an absurd amount of money.
they still haven't started large-scale production now, a large amount of time (talking about years and years) later. only the first few batches of phones were delivered
refunds are basically: "you want your money back? haha lol fuck you"Moreover, the person in question ordered from their website and it failed to ship within over a year, they called for a refund and were told "wait for the shipping date to cancel then we can process that". So they waited, and then were told "we have a no refund policy at this time" (and still no phone)
Yay, summary!
Wait, that's so shady of them to do something like this. I wonder which OEM they used, because that's just insane incompetence.
They didn’t use an OEM in the way I think you mean that
The board design was in-house
There were a lot of issues with the power consumption of the CPU they picked, and they went back and forth on whether they should wait on NXP for a better chip
I’m one of the early backers, and I have gotten it. The battery life is just too bad and the camera app needs a lot more work if you want to take quick pictures
They definitely screwed up pretty bad, and I wouldn’t recommend buying one, but there isn’t anything comparable from a software freedom and privacy standpoint that you can buy