I don't get fast food often, but I did go to McDonald's a week or two ago. I learned that they replaced their fountains so that they no longer dispense water, so you can't get a free cup of water anymore. You have to buy a bottle of water or a soda.
The charging for packets thing is the one thing that irks me nonstop especially the employees that stick by it. Unless they’re getting penalized, why do you have to gatekeep an extra BBQ sauce for 25 cents?
Sure, keep them behind the counter so people don’t grab 20 but asking for 1-2 extra shouldn’t require a surcharge or separate transaction.