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Proton Wallet

I just got access to Proton Wallet earlier today. Is there anything you’d like to know?

Q&A

  • I’m on a family plan and have been a paying customer for about 2/3 years.
  • I haven’t bought any Bitcoin yet but will report back on that once I have.
34 comments
  • I received my invite today as well (Portugal). Overall here are my first impressions:

    • Interface is very clean, but lacks a Dark mode
    • You can import wallets by seed phrase only
    • Buying bitcoins redirects you to a broker's website, it's not as seemless as I'd like. They ask you for all sorts of personal information, which I guess is industry standard, but it's a third party service
    • I tried making a 50 euro purchase, but after a few hours I got an email saying it was canceled, no reason provided
    • You can't sign messages to confirm the ownership of your wallet, which is required by some brokers
    • This service is marketed as exclusive to users in the Visionary plan. I'm in the Proton Unlimited plan. It's unclear what's going to happen to my wallet once this beta period is over. Am I going to lose access to my bitcoins? Some functionality? The Proton support just told me "Please be advised that Proton Wallet is only available for users on our Visionary plan at the moment", which doesn't fully clarify it.
    • Being on whatever plan you're on shouldn't change anything on the back end.

      All that's happening is they've set your account to have permission to access the service.

      Even if they revoke your permissions, your data will still be on their servers.

    • They ask you for all sorts of personal information, which I guess is industry standard, but it’s a third party service

      The reason is money laundering / tax evasion laws. There is not really a way to buy crypto anonymously without breaking laws.

  • I encountered a scary bug in Proton Wallet, posting here in case someone has the same problem

    I sent around 20 euros worth of bitcoins to a friend, to test the service. Everything went fine and was very easy and intuitive

    Today I logged in and noticed my balance was short by about 220 euros; It indicated that the transaction also sent around 220 euros to a second bitcoin address, classified as "external recipient". This is usually normal, the wallet sends "change" back to itself, but in this case it didn't seem to go back to me and the "external recipient" totally threw me off.

    I imported proton wallet with Sparrow Wallet, it showed the same, incorrect, balance. I increased the "gap" value from 20 to 300 and the balance now shows up OK in Sparrow Wallet. The issue happens because Proton Wallet doesn't use the first available change address, it used a random one way further down the list. In my case the "change" income was the change address 20-300th (I had to scroll a lot to find it).

    My balance still shows incorrectly in Proton Wallet and the transaction shows as -240 euros. I have reported this issue to Proton, hopefully no one else will be scared :P

34 comments