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Fails to load subtitles

I'm using the Android tv app of Jellyfin. I usually have to select the subtitles twice. The first time I select subtitles, it will take a long time and eventually there will be an error message and no subtitles. If I then go in and select the same subtitles again, it usually works immediately.

Is this a known problem and is there anything I can do to remedy the problem?

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