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I think this is pretty unreasonable. They should not have allowed themselves to become one of the biggest instances with the existing moderation team. That was never going to work. Placing the blame on the open registration instances and mod tools seems silly. That said I hope this does lead to an improvement in mod tooling.
They should not have allowed themselves to become one of the biggest instances with only FOUR moderators. That was never going to work.
might be a dumb question, but how could've they prevented this?
They've existed as a small community for a year and a half. In all that time, surely they have met/interacted with some people they trust enough to delegate mod duties to.
And if they haven't.....well, that's telling on it's own, too.