India CEO criticised for picking AI bot over human staff
India CEO criticised for picking AI bot over human staff

www.bbc.com
India CEO criticised for picking AI bot over human staff

India CEO criticised for picking AI bot over human staff
India CEO criticised for picking AI bot over human staff
It looks less like he was criticised for laying off 90% of his support staff as much as not pretending to care about them afterwards.
Except on LinkedIn where he feels it would bring him an advantage. What a sociopath, which is not altogether surprising from an "enterprise e-commerce" SaaS CEO.