iFixit: We’re Ending Our Samsung Collaboration

- What good are 5-7 years of updates? If you don't let us repair our phones when we need. Assuming, everything else is fine.
  
  Except the stock OS is unusable and custom roms are not well supported.
  
  That's the fun part tho, tjlhey notch a W on support, then fuck you with parts access so they still selling extra shit. Another W
  Peasants need to git gud at life frankly.
- Find me another electronics manufacturer which has put as much effort into eliminating China from its supply chain.
  
  Do I understand correctly, that you make your buying decisions based on that?
- Producing weapons wasn't enough, was it?

Starting June 2024, iFixit will no longer be Samsung’s designated third-party parts and tools distributor. Also starting next month, we will no longer have a quantity limit of seven Samsung parts per repair shop per quarter.
Wow that is quite a limit Samsung. I can see why no one would want to be a partner with them. (Which was obviously the point.)

You have a typo in your title. Lemmy let's you edit them.
- let’s
  There's some irony for ya. :D
  
  Every
  Fucking
  Time
  :|
  There's one user here who's going to see this and be so disappointed in me lol. Thing is I know but I swipe type and do little proofreading.
  
  Muphry's law.
- Woops, thanks!
  
  *whoops
- You have a typo in your comment. Lemmy lets you edit them.
  
  If someone else notices before me then it stays.

More info from The Verge which also mentions Samsung's new repair provider Encompass.
- Most importantly, Samsung has only ever shipped batteries to iFixit that are preglued to an entire phone screen — making consumers pay over $160 even if they just want to replace a worn-out battery pack. That’s something Samsung doesn’t do with other vendors, according to Wiens. Meanwhile, iFixit’s iPhone and Pixel batteries cost more like $50.
  Lol
- Leaked documents from Samsung
  What logic does Samsung think that it's a good idea to destroy an entire phone just because of it using a third party part.
  
  Capitalism!
  
  Selling a new one

Glad they're not afraid to call out Samsung here. Most manufacturers don't care about repairability.
I have to wonder if they're finding issues with the new Google phones. Supposedly Google has committed to have the Pixel 8 parts available but I haven't had to look into it.

Let's all buy Fairphones. I know they're expensive. But it's not about the money. It's about sending a message.
- It's not just about the cost though. They're inferior to pretty much any other mid-range or high-end smartphone too. Expensive but good would be fine. Cheap and mediocre would be fine. Expensive and mediocre though? Nah.
  My £250 used phone has a faster processor, more RAM, better screen (higher resolution, brighter, bigger and higher frame rate), and a higher capacity battery with faster charging. It's a mid-range Xiaomi from a couple years ago, not a high end or flagship phone.
  They should take notes from pinephone. Offers something unusual at a low cost. Since enthusiasts eat that stuff up you get extra help with software and ROMs too. Yes it's low spec, but it's good enough for enthusiasts to play with and is of good value as the price reflects the quality.
  
  Well, yeah... Xiaomi is a Chinese phone! Why do you think it's so cheap and more powerful?
  Unless Fairphone also uses Chinese labor?
- Screen is too large for me, would be nice to see a small Fairphone
  
  Yeah, roll one out with a 5.8" screen and a headphone jack amd I'll buy it at a premium. I'd shell out even more for a true iPhone mini-sized phone if they make the battery fat enough for decent battery life -- small phones can still be ergonomic and light enough with a little extra chonk.
  Giant screen, no headphone jack? No thanks, I might as well buy a $50 android phone at a gas station.
  
  You are too small for the phone.
- But my current phone can already send messages...
- I mean if you keep a FP5 for it's entire service life it's actually a pretty damn cheap phone. If all goes well maybe a couple of battery changes tops.
  
  And a charging port. A screen if you are clumsy.
  
  its* entire service life
- The message that we approve of the removal of the headphone jack done in order to peddle wireless headphones...
- I would rather buy nokia with ifixit partnership and save hundreds of euros. for me it's about the money 700€ is a shit ton of money
  edit: okay after looking moreninto nokia phones (or hmd phones, maker of current nokias) I would propably hold my money until they release something new and good which isnt too expensive, currently their lineup is a bit weird. but they do make the phones mostly from recycled materials and I like the idea of that company. (mostly cuz it's finnish and even stores the data in finland so no china involved)
- I'll tell my mom that
- Still not convinced they're for sale in my region.
- I want a headphone jack.
- I'm poor
  
  Buy an older secondhand flagship. It's actually an even greener option. Battery may need replacing but hopefully* EU will make that easier for all of us.
- I have a fairphone
- Sure, as soon as they sell them in North America with a normal OS

While this may be concerning from an ewaste standpoint, don't worry! Samsung has that covered. For anyone that elected to get a new phone instead of replacing a simple part Samsung has had the courage to not include a charging brick which slightly decreases the size of the box. Customers that need a charging brick can aquire one through a separate expensive purchase that comes in another box shipped on a different cargo ship from china. Samsung is super duper into being green.
- If you're replacing your phone surely it's better that it doesn't come with the charger (from an environmental point of view), since you don't have to ship it back and they don't have to ship you a new one. And what does it matter if they're on different ships? It would still be pretty much the same amount of emissions released, which is probably less than the amount needed to drive it to your house. Adding the extra packaging for two separate items isn't great though, and I agree that as a customer it isn't great to get less for the same price.
- Mashallah my Samsung brothers. 🙏🙏🙏

For real. Fuck samsung so hard. I can't even get an oem replacement battery for my N20 Ultra. (I bought it used in early 2021). Managed to find one (battery) that appeared new and genuine from ebay about 2 years ago, but im going to need another in the next year or so, because there's no replacement phone with a pen and a micro sd card slot beyond this one. Almost no phones with just the SD card slot.
- What are you doing to it to need 2 battery replacements in four years, I have a Note20 Ultra 5G bought at release, still using the original battery. Battery health is estimated to still be over 90%
  
  I replaced one after a couple years when I broke my screen, so figured, might as well. Then it's been a couple more years and I figure I'll need another in like a year, and new ones will keep getting harder to find. I don't plan on upgrading over the next few years.
- I'm in the same boat with the Note 10+. I'll be sad when it dies
  
  I miss my note 10... Cherish it as long as you can.
- Maybe it's time to separate phone and all in one device
  
  And like....carry more stuff?
  
  I've always wanted a PalmPilot
  said no one ever
  Edit: well at least not in the last couple decades
- It sucks that it's hard to find MicroSD slots, but when you can get 512 GB onboard and just dump it to a USB drive, it's basically just a matter of semantics at that point.
  
  I go places a lot of times with sketch internet connections and have a huge digital library I keep stored on my phone. Not to mention all the pictures and videos I take (and video recordings take up quite a large chunk of space). Then you get into, ok, I can pay $400 for this phone so it has 512GB instead of 128GB. That sucks when you can buy a 1,000GB card for less than $100.
  So why do I need to spend so much more money to get something that should be so ridiculously cheap?

Reading this from a Fairphone 3 that received a new battery and a new headphone jack three weeks ago (and which were both extremely easy to install).
- I wish the bands worked in Canada
  
  They don't? That's interesting. Well, I guess I'll go with google next time and flash it?
- Honestly I'm loving my FP5. I liked my previous two handsets, but between locked bootloaders and lack of support after a few years they weren't much use to me. I'm looking forward to a another eight years or so with this one, though.

Turns out phones need to be more servicible than lip service.

I just picked up an S20 on swappa because I destroyed my S10 and there aren't any s10s for sale...the back fell off...not broken. I'm going to replace the battery before I restick the back on.
- The back fell off you say?
  
  You don't think that was running through my head as I'm emailing the seller......"I love the phone but the back fell off... nothing broken, I didn't drop it" then I sent pictures.... being that I HAVE dropped a new phone before...I'm pretty good at understanding and accepting when it's my mistake vs wtf‽
  But I've heard it wasn't designed that way...
  What way,
  Well for one the back should not fall off
- Let me know if you find a place that sells oem batteries, because the aftermarket ones all suck and I'm on the lookout to get another oem replacement for my N20 ultra.
  
  Will do

It's impressive they managed to last this long. I remember getting the ifixit kit for my first Note. I think I replaced the screen twice and had several spare batteries after the first one stopped holding a charge.
- That sounds like they really took care of you.
  
  I'm not sure who you mean by "they". iFixit is great, but they just sold me the tools and the parts, and provided the replacement guides. I have been a customer since they opened their webshop, but I haven't ordered anything from them for a few years. I can only assume they still have great customer service, if they're willing to cut ties with Samsung over customer privacy.
  Samsung was OK back then. I really liked the device, but it was a little flawed and they offered nothing for the battery that didn't hold a charge. Eventually the charging port also failed, but by that time I had three spare batteries, so I would just rotate them through the device rather than plug it in. The screen cracking was on me, I dropped it, but the other issues shouldn't have required a third-party DIY repair channel at all.

About 6 montha ago I wanted to replace my S21 battery and checked with Samsung, who redirected me to iFixit. The only genuine Samsung S21 battery they had was only sold with the screen, which cost ~$130 or something. I didn't need the screen...
Last month I checked again and saw they had a third party replacement battery for ~$30, same capacity. I bought it and popped it in. It's been working fine.
Was it Samsung's requirement that the battery only be sold with the screen? At the time, I would have rather had the genuine Samsung battery and would have paid a bit extra for it, but not $100 extra.

good riddance