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I tried new outlook once and it was such a fucking disaster I'm still shaking from it 6 months later. It was also a giant pain to go back to classic.
It didn't last one afternoon on my work laptop. I went to save an attachment from a vendor and couldn't pick the folder it saved to. They literally got rid of SAVE AS.
Fuck Microsoft.
I've witnessed similar corporate screwups from the inside, I know the greed and political games and misaligned incentives that allow for such an obviously and catastrophically badly scoped project to be pushed dead-on-arrival in production, against the advice of literally anyone with a pair of eyes and literally any honesty.
Intellectually, I understand. Yet my heart doesn't, because it refuses to believe the sheer amount of collective stupidity and outright malice at every level of management, consistently for years on end, required to achieve these outcomes. How anyone can sleep at night with "Product Manager for New Outlook" on their resume is beyond me.
They also ditched PST file support.