Softbank plans to cancel out angry customer voices using AI

Real-time voice modification tech seeks to reduce stress in call center staff.

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In my country, 99% of the time you contact technical support, a poorly made bot responds (actually it is a while loop) with ambiguous and pre-written answers, and the only way to talk to a human is directly by going to the place in question, so nothing to worry about that here.
- So what you're saying is that we need AI do interface in-store as well? /s

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