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Clarification Update on Intel Core 13th/14th Gen Desktop Processor Support Process

community.intel.com Clarification Update on Intel Core 13th/14th Gen Desktop Processor Support Process

Intel is committed to making sure all customers who have or are currently experiencing instability symptoms on their 13th and/or 14th Gen desktop processors are supported in the exchange process.   To help streamline the support process, Intel's guidance is as follows: For users who purchased 13th/...

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  • Is there an official way to test your CPU if it’s damaged? Months ago I noticed issues when running Prime95 and found chatter on how to tweak the bios to improve stability. I’ve also been updating my bios and keeping an eye on their support page.

    What I’m getting at is that I’m not sure if it was damaged. I have noticed an issue here or there random and not often, but I’m always going to wonder if my chip is bad or just normal bugs that occur time to time.