Mildly Infuriating @lemmy.world cosmicrookie @lemmy.world 5 days ago

Trying to contact them, in order to confirm that they deleted my account and not only closed it, will create a new account

I asked this company to close and delete my account, and they replied that they have closed it. They use a type of ticket system where you need to log in to their site to see replies.

I wanted to reply, to ask if they also have deleted my data, instead of just closing the account. In order to contact them, they will create a new account SMH

13 comments

https://10minutemail.com/ or similar. New address for every query. Clogging up their system with bad data is their choice, not yours.
- Hopefully there's a useful website under the ad spam. I need to install an ad blocker on this mobile Lemmy app 🤔
  
  I think that's the app you're using.
  
  Sounds like you're using a less than optimal app to browse lemmy. Have a look around for one of the hundreds of post about app recommendations
Do you live in the EU so that GDPR applies?
- Yes. This is why i am in touch with them. But every time i need to reply, to make sure that they comply, they create a new account.
  
  They have to list their legal contact. Write them an e-mail there and quote the GDPR. Request a confirmation.
Use a temporary email.

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