They aren't listening to their community is what. I play almost daily, and all they fucking talk about is 'wait for 4.0, it's going to be so much better!' But they refuse to fix major problems, performance sucks, and the recent 3.24.2 patch may or may not have borked the game in many ways.
They need to perfect the game that already exists, fix the issues and iron out the code before working on more fucking mechanics. I swear it's so bad. The article calls Chris a perfectionist, but that couldn't be furtfrom the truth, he is a dreamer, that says put this amazing thing in then forgets about it and moves on to the next thing overnight. The game will go nowhere until he's gone.
Edit: fixed a spelling error and added some basic formatting.
The interesting part is, if they say the game is complete or at least in "1.0" shape, it will suddenly mean that people will judge it as a product and not just a vision. CIG won't call it finished as long as they possibly can.