Ubisoft reportedly deleting customer accounts with purchased games if they have been inactive for too long
Ubisoft reportedly deleting customer accounts with purchased games if they have been inactive for too long
Michael @LegacyKillaHD
This is just horrifying.
Ubisoft CONFIRMS they will delete your account & purchased games if you go inactive for too long!!!
Ubisoft.. WTF?! Another example of why I'm becoming more & more concerned with the death of physical games.
https://twitter.com/LegacyKillaHD/status/1682653876418224129
Ubisoft Support @UbisoftSupport
Hey there. We just wanted to chime in that you can avoid the account closure by logging into your account within the 30 days (since receiving the email pictured) and selecting the Cancel Account Closure link contained in the email. We certainly do not want you to lose access to your games or account so if you have any difficulties logging in then please create a support case with us. >> ubisoft.com/help
https://twitter.com/UbisoftSupport/status/1682046437834784768
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Does this apply to games purchased on steam as well? Bs
If a game you own on steam also requires you to sign into an Ubi account it might? Maybe you'd need to create a new Ubisoft account again? Idk im just guessing a possible answer to that. It's a good question.
Ubisoft might tell you that the game is already registered and won't let you register it again, even with a new Ubi account. I would assume the scenario where the customer gets screwed is the default.
Oh absolutely that would happen.
Let's throw in some surprise missing DLCs for good measure.
Purchased games on Steam fall under Steam's TOS.
There's a post below that says you can't launch the game when the associated Ubisoft account is deleted. You can't associate a new Ubisoft account.