Making a button to do this is apparently far too difficult
Making a button to do this is apparently far too difficult
Credits to go fucking australian news site adelaidenow.com.au
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73 comments
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They want it to be difficult to cancel. Shit like this should be illegal.
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It was made illegal in the EU years ago.
The rule is pretty simple: you have to be able to cancel a subscription the same way you signed up for it. If you used the Internet to sign up there better be a fucking button that allows you to cancel.
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And California, which is like the EU of the US when it comes to consumer protection and privacy laws
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Just a heads up you posted this 3 times
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Damn, thanks for the info. I used Boost, it told me it failed/timed out the first two times and only displayed the third, successful, attempt.
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Heads up - this identical comment seems to have posted three times.
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Thanks. Looks like Boost still has some kinks, I got timeout messages for the first two attempts and they weren't shown to me either.
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I cancelled my mobile contract in Germany last month, and I had to submit in their web portal that I wished to cancel, and then call them to confirm the cancellation.
It was with Klarmobil.
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Yes, Drillisch is one of the companies currently simply ignoring the law. They will probably continue to do so until they get successfully sued and/or fined into compliance.
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Just a heads up you posted this 3 times
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Here in Paraná there's a rather old law against that too, from 2007. Back then the concern was phone companies and credit card companies doing it, but the law was worded in a surprisingly sensible way, so it protects customers against online roach motels too. I'll coarsely translate it from Portuguese, (sourced from p203):
It seems that the governor back then was already expecting companies to rule-lawyer and say "ackshyually we aren't offering [service], we're offering [same service under different name], so it doesn't apply to us", so the way that article #3 was worded basically lists examples, not an exhaustive list. As much as I hate that specific governor I can't help but think that he did a good job with this law.
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Heads up, you posted this 3 times!
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Just so you know, you posted this 3 times.
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In a lot of places, it is. They have laws requiring the ability to unsubscribe using the same method/medium as you subscribe.
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73 comments