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The Grand Unified Theory of Documentation (AKA: Your project needs all 4 types or you have bad documentation)

documentation.divio.com Documentation System

Find the software documentation system for Divio. Includes comprehensive tutorials, how-to guides, technical reference and explanation. Learn more here.

The mistake most devs make when trying to document their project is that they only make one (maybe two) types of documentation based on a readme template and/or what their mental model of a newcomer needs.

Devs need to be actively taught that:

  1. Good documentation isn't one thing, it's four. To have good documentation, you need all four distinct types of documentation.
  2. What the four types of documentation are (this is discussed in the link)

If you don't have all four types of documentation, you have bad documentation.

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  • Tutorials

    Tutorials are lessons that take the reader by the hand through a series of steps to complete a project of some kind. They are what your project needs in order to show a beginner that they can achieve something with it.

    They are wholly learning-oriented, and specifically, they are oriented towards learning how rather than learning that.

    How-to guides

    How-to guides take the reader through the steps required to solve a real-world problem.

    They are recipes, directions to achieve a specific end - for example: how to create a web form; how to plot a three-dimensional data-set; how to enable LDAP authentication.

    They are wholly goal-oriented.

    Reference guides

    Reference guides are technical descriptions of the machinery and how to operate it.

    Reference guides have one job only: to describe. They are code-determined, because ultimately that’s what they describe: key classes, functions, APIs, and so they should list things like functions, fields, attributes and methods, and set out how to use them.

    Reference material is information-oriented.

    Explanation

    Explanation, or discussions, clarify and illuminate a particular topic. They broaden the documentation’s coverage of a topic.

    They are understanding-oriented.

    • tutorials and how-to guides are both concerned with describing practical steps

    • how-to guides and technical reference are both what we need when we are at work, coding

    • reference guides and explanation are both concerned with theoretical knowledge

    • tutorials and explanation are both most useful when we are studying, rather than actually working

  • I feel like the original source for this is diataxis.fr.

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