Consumers are hungry for a new way of social networking, where trust and safety are paramount and power isn't centralized with a Big Tech CEO in charge...
"the company looked at the history of social media over the past decade and didn’t like what it saw.... existing companies that are only model motivated by profit and just insane user growth, and are willing to tolerate and amplify really toxic content because it looks like engagement... "
Shifting the power from a CEO to an instance admin is a massive improvement.
One has autocratic control over the entire site, potentially hundreds of millions of users, investors breathing down their neck, server infrastructure, and other systemic pressures; meanwhile, a fediverse instance admin has autocratic control over nothing but their own instance, a few thousand users at most, with the only money and hardware involved being their own.
The fediverse is incredibly more horizontal and decentralized than any corporate social media, the improvement is massive. And i'm a believer that vertical structures and concentrations of power are at the root of a lot of problems in society, so this is gravy to me.
But yes, it's worth remembering that it's not completely decentralized, and admins still have absolute power over their instance. My Mastodon instance admin doesn't want us to use the name GIMP to refer to the open source image manipulator; they say "gimp" is a slur aimed at disabled people, which i've never heard before in my life.
You can pick your own instance and switch later. It thus allows you to choose an admin/moderation team, something that’s impossible with traditional social media.