In my eyes, part of the reason for this is that they forgot a key element of penetrating a market... you need a potential customer base that is actually displeased with the current available solutions and is actually looking for an alternative. And, by and large, the current storefronts had done a good enough work of pleasing their customer base that, when the Epic Store rolled out, few people were actively looking for a switch, to the point that no bonuses or goodies or exclusives that Epic offered could outweight the friction of moving from a platform that was perfectly serviceable, please and thank you.
The whole thing was just mistimed. They should have waited to see if Steam committed some sort of fuck up. They should have waited for some type of negative sentiment. I don't know. I know that developers did feel displeased with some of the conditions on Steam, but Epic could only do so much to win them over with 88%'s and paid guarantees and what have you, when they couldn't offer them the most important thing: a paying customer base.
There are problems with Steam that a competitor could win customers from by solving those problems, but they didn't bother. They only went after the people producing games, not buying games.
As much as I like GoG, it doesn't really solve any problems that Steam has that I can think of. In fact, in several ways it seems like they've gone backwards in the last several years, imo (as a launcher/storefront alternative)
My understanding is that GoG does some work to make sure that old games they sell will work on new PCs. I have at least one game that is bugged on Steam, but works fine from GoG.
When I bought Vampire the Masquerade from GoG it came pre-bundled with the primary community bugfix patch, I thought that was pretty neat. It didn't come baked in, so they still give you the base version of the game, but I pretty much just checked a box on install and it added it on.
Yep. I have not and will not give epic store money because they didn't try to make a better product.
In fact they attacked me as a customer, in essence, by offering a worse product but then paying for exclusivity on various games. And in exchange they try to bribe me with free games.
Well, I'll take the bribes, as I try to remember to collect my free games each week, but I'm not giving them money.
It does take time, but when you launch a product that's missing basic features (like a shopping cart, something almost every online store in existence has) you tell on yourself to your customers, and let them know they're not a priority.
I don't disagree that Steam's feature rich platform makes it hard to compete with on that level... but for fuck's sake, at least try a little bit. Especially if your first move is to say they're unfairly gaming the market by... providing something people want.
I was never happy with Steam. It always seemed bloated with unwanted features that had nothing to do with playing a game, constantly wanted to run in the background and update, launched at a snail's pace.
I've found myself liking EGS a lot more because it's clean and simple.
Both are owned by big gross corporations, so really I'd prefer no launcher at all.
If speed is a problem, The EGS is painfully slow. I don't use is because it needs like 15 seconds to load the library (and it's just the part that is on screen if you scroll, it needs more time to load the games), in the rest of the launchers is practically instant