Also try LMDE (Linux Mint Debian Edition). I think it's their best flavor actually, but not enough people know about it and usually only try the regular Mint.
Almost all of those support forms are from way back when Ubuntu was user friendly and community driven. However they are no longer serving the community and shouldn't be considered user friendly like it was previously.
Anyway almost all of the Ubuntu specific stuff will work on Linux mint as its Ubuntu based.