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USB to HDMI not working?

So the puppy has chewed my Mum's phone screen, stopping both the display AND touch sensor on half of it.

I'm trying to back up photos and contacts from internal storage. I've got a USB hub which I can connect a mouse to that seems to work, but the HDMI output from it isn't working. It's not showing as no signal though, it's connected with a completely black screen.

The phone has been turned off and I can't unlock it, so I'm wondering if this is a result of the system still being locked? If this is against the "no lock screen bypass help" rule, just let me know and I'll delete it.

The model of phone is a Huawei P30 Pro.

Any help would be appreciated

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