Can anyone help me identify what’s going on? As I’m riding, the mid drive motor on my E bike sometimes starts making a whirring noise and then loses power. The console and lights remains on but the motor doesn’t give any more assist. When I turn the power off and back on, it works again. Does anyone know if this is more likely to be a battery issue or a motor issue?
I’ve taken it into a mechanic that specializes in E bikes already, but the business was brand new and, based on my discussions with them, I didn’t trust that they knew what they were talking about. I feel like, when it comes to E bike repair, it’s the wild west out there.
I'm definitely no expert but I've owned a mid drive for a few years. It could possibly be the nylon gears transferring power from the motor to the bike's gears- that happened to me early on. I'd go full throttle from a dead stop and eventually the gears sheared and binded.
Otherwise, depending on the actual sound it could be the driver fets or the motor itself. Can you post a short video or audio clip of it happening? Also does it only happen under load or can you trigger it with the back wheel off the ground?