But that is the problem: when I go to a cashier I feel rushed to bag everything and pay in the time it takes a professional to scan everything. When I go to a self-checkout register, items are scanned exactly at the same rate that I bag them.
At the same time, there is hardly any waiting for self-checkout lines. In other words, for my taste they are better in almost every way.
@sndmn
Good grief! I do not like waiting in lines either. But to say an employee who serves the public should not speak to that public is pretty absurd. And yes, there are fast and slow checkers, just like there is variation in us all.
There's also the fact that you can have three self checkout terminals in the space of a single cashier. Even if it takes you twice as long as a cashier to cash out, you'll be spending 50% less time in line for every cashier that's been replaced with self checkout.
Nowadays, I only use self checkout as well, because I can get through it in less than 30 seconds, almost never any lines.