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[VERGE] Microsoft’s AI recommends the Ottawa Food Bank as a tourist destination

www.theverge.com Microsoft’s AI recommends the Ottawa Food Bank as a tourist destination

The company let go of human journalists to replace them with AI in 2020.

Microsoft’s AI recommends the Ottawa Food Bank as a tourist destination

[ sourced from The Verge ]

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1 comments
  • This is the best summary I could come up with:


    While support is encouraged, CEO Rachael Wilson told CBC in June, “Our hope is one day to close our doors ... to reduce the number of people who need a food bank.”

    For the food bank, Microsoft’s summary includes an astoundingly awful statement given the context of the place it’s talking about: “People who come to us have jobs and families to support, as well as expenses to pay.

    “Needless to say, this is not the type of messaging or ‘story’ we would ever put out or wish to be included in,” Samantha Koziara, communications manager at the Ottawa Food Bank, said in a statement to The Verge.

    To my knowledge, we haven’t seen something like this before — but as AI gets more and more popular, I don’t doubt an increased number inaccurate / inappropriate references will be made in listicles such as this.

    “We process it to understand dimensions like freshness, category, topic type, opinion content and potential popularity and publish according to user preferences.

    This is combined with human oversight to ensure that the content we show aligns with our values and that crucial information features prominently in our experiences.”


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