Yeah even in this video the guy was saying they used to be great, but after having like 3 motherboards fail prematurely and dealing with their crappy RMA process, I learned long ago that their reputation isn't deserved. I did buy a couple of their routers which seems fine for now but I won't be giving them more money in the future after watching this
Back in university at the turn of the millennia I was a front-line desktop support guy and the amount of Acer and Asus laptops that came in just completely falling apart was insane.
I was in college around the same time and recall doing my usual minimum research for a new system and still to this day think "acer's crap, right?" when someone mentions it, even though the memory of why is gone.
I don't have experience with their systems, but I had to go back to the store twice for an Acer monitor. First monitor had a dead HDMI port, second had a gap in the chassis at the top. Don't know why I didn't just go with a different one after the second replacement; it would end up developing a line of shadowing after about 18 months.
Acers would start with a QWERTY and after a few months would be down to Q--R-T. If you were lucky one of your USB ports hasn't detached from the motherboard.