Tesla driver stuck in car during software update. Warns others to avoid in-car updates and highlights the importance of knowing manual release features.
You don't remember Musk talking about biohazard mode? If you aren't a nerdy user that tries to understand all the details, it might be easy to confuse.
Oh, you are right. The fact that air-conditioning (which is the basis for the biohazard mode) was disabled due to the software update was absolutely not mentioned neither in the article, nor the video.