I don't recall where I heard this advice but someone once told me that when he's in this situation he asks his SO "do you want solutions or to vent?" Probably doesn't work for everyone but I liked the idea
Either Windows does a lot of it for them and they should have chosen a distro that does the same, or they're much more familiar with Windows and expecting that to translate to Linux without any time investment.
I'm convinced this is the main reason people say linux is hard and finnicky. They use windows their entire lives then boot up linux and expect it to work the exact same way, inevitably leading to some not-dones like installing some random packages downloaded from the internet (download a .deb and double click it. What could go wrong?) which then come back to bite them way later in an update.
What you find easy/intuitive is whatever you've spent most time using. In windows I get frustrated because 50 random things are happening in the background that I don't know of and there's like what, 7 different configuration apps from 5 different eras, some of which are overlapping in functionality. Programs I installed are either hopelessly out of date or when I launch them they need to spend a minute updating before I can use them.