FTC urged to make smart devices say how long they will be supported
FTC urged to make smart devices say how long they will be supported
Sudden subscription fees, lost features causing users "death by a thousand cuts."
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Products that change the service they offer after you purchase it should also be eligible for a full refund (plus a % on top for the hassle). Such as offering a service through the product for free at the time of purchase but then moving it being a monthly subscription paywall later on, or just removing the feature completely.
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For the first example, absolutely. If some execs have a meltdown, it could change future services but anyone who was promised Disney+ on their Tesla with no limit on it should get a fair refund. I understand that there's a slippery slope argument here, and no– the value of Disney+ in a car isn't 100% the value of it. But it's BS that a manchild having an Internet meltdown loses people a service they had and "paid for"
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I don't know that non-lawyers need to figure out exactly what it means, but in an ideal world: if you pay for something that includes a continuation of services and the services stop continuing, you should be compensated fairly. I am not smart enough to word that in a way that can't be worked around, "gotcha'd", etc. but I'm guessing the spirit of the rules is fairly common ground for anyone who isn't trying to rug-pull a service out from under those they sell it to.
Yes
Might sound stupid, but perhaps then they shouldn't be offering services like Disney Plus and instead simply offer a car that lets you download any streaming app you have your own subscription for.
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