And they'll keep getting away with it as long as corporations are treated better than actual people. And you know they put shit like this in the agreements because they know nobody reads them. And every time we get complacent or blame someone else, it only gets worse.
you know they put shit like this in the agreements because they know nobody reads them
That's only half of the problem: even if you carefully read what you agree to, if you refuse agreements that include a forced arbitration clause, you have no other choice because all companies foist it on you.
In other words, if you refuse forced arbitration, you essentially have to opt out of normal life, because there are no alternatives.
In this specific case, society could have built a more fair transportation system, such as safe public transit, effectively providing an alternative to uber and a way to avoid agreeing to the terms.