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I mean, both are right. Clients shouldn't have to do the cashier job.
But clients should stop going there to send a message instead of harassing the minimum salary employee.
How is saying I" don't work here" in response to the employee approaching them to direct them to the self-checkout - how is that harassing them?
I've been in these meetings, they call this "training the customer" that's literally what they are telling workers to do, train the customers to self check and stop asking for pos service.
Because I highly doubt the person isn't just saying " I don't work here".
Either way, the point still stand. Customer shouldn't be dicks to people doing their job as directed by Walmart and go shop elsewhere.
Either way, be angry at the corporation, not the wage slave.
Oh I completely agree, can't tell you how many times I've been screamed at on behalf of a corporation that values my labor at ''can't we charge him to work here instead'' levels.