ISPs say their “excellent customer service” is why users don’t switch providers
ISPs say their “excellent customer service” is why users don’t switch providers
ISPs tell FCC that mistreated users would switch to one of their many other options.
You're viewing a single thread.
LOL!!
I moved somewhere, where the local government owns the majority share of the teleco that provides the Internet in the area. 30% ownership is co-op, which leaves something like 15% that's private interest. The ISP runs amazing, 1Gbps fiber to the house for $45/mo and the co-op just forwarded a motion to the local government for consideration to upgrade to 10Gbps.
I moved here from a place that was a Comcast monopoly zone that gave max 350Mbps for $70/mo.
In a better society the CEOs of AT&T and Comcast would have already been dragged out into the street, long before we got to this point.
Yeah, I have 1.2 Gbps from Comcast for $80, plus another $30 for unlimited data, so $110 total. Upload is still only 35 Mbps. It's ridiculous but there's no other options.
Fiber or cable? ISPs are total dicks, but with cable they at least have the excuse that the asymmetry is a consequence of the technology.
Cable. We have DOCSIS 3.1, which supports 10Gbps down and 1Gbps up. 35 Mbps up on a DOCSIS 3.1 network is atrocious.
For 35 up, if it were an actual limitation and not entirely artificial, I would have guessed 3.0 with a 2-channel bond and some terrible noise. But on DOCSIS 3.1 that excuse goes out the window, and yeah, that's absolutely atrocious.