My guess is it's not really trying to identify the person on the pic, just looking for anything looking like a human face, like any phone camera software would.
With the same pareidolia/non-human faces problems you'd get on those.
My guess is it's the Philippines. The corporations and gov especially has absolutely no idea how to computer. They add inefficient manual processes to modern tech that is completely automated in all instances.
It'd be hilarious if it weren't so infuriating. Filipinos deserve better, but it's a viscous cycle of supporting the most obvious sociopath, that leads to the next sociopath; ad infinitum.