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Some Walmart employees say customers are getting hostile at self-checkout — and they blame anti-theft tech

www.businessinsider.com Some Walmart employees say customers are getting hostile at self-checkout — and they blame anti-theft tech

When Walmart's anti-theft self-checkout tech alerts an employee of a missed scan, it can cause some uncomfortable situations.

Some Walmart employees say customers are getting hostile at self-checkout — and they blame anti-theft tech

Some Walmart employees say customers are getting hostile at self-checkout — and they blame anti-theft tech::When Walmart's anti-theft self-checkout tech alerts an employee of a missed scan, it can cause some uncomfortable situations.

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[HN] Walmart customers getting hostile at self-checkout – they blame anti-theft tech

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316 comments
  • The last few times I've walked into a Walmart, the place has been a disaster.

    Shelves empty and in disarray, no evidence that they ever did carry the product I was after, the building in an increasing state of disrepair.

    I'm done with this company.

    • The Walmart here is pretty good, but this is a small city/large town where most of the local businesses have gone, so we have to rely on the Walmart a lot of the time. They keep it clean and well-stocked. They even usually have a couple of checkout lanes open.

      But Walmarts are generally awful from what I understand.

    • Have they choked out all other options in the vicinity?

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