I asked them to delete my data, they said "Install our app"
A few days ago I sent a GDPR request to some company to delete my personal data. They said to install their app and send a ticket from the app.
The email was sent from the email address to which the account is registered.
Is this even legal?
That's really not cool that you're upfront about your assumptions.
I'm moving from Gmail to another mail provider and, in the process, deleting accounts I don't use.
Please don't assume in advance something you have no idea about.
I was in the same situation as you a year ago. Deleted my Google and Microsoft accounts. Would you mind sharing what new services you have settled with?
For some critical services (such as banks, hosting providers, etc.) I use ProtonMail. For the rest of the stuff, I have my own email server hosted at my home set up with a VPN tunnel to OVH (data is kept on a server at my home, but the server is publicly available from the Internet thanks to a cheap VPS from OVH). The most private is what you have full control over.
With this solution, I have full control over my data.
Wow that's pretty advanced. I always thought about hostim my own email server but then people reminded me that I might get blocked or classiefied as spam so it didn't seem worth the effort. I don't use email that often anyways.