I felt that way before meeting a GNOME dev. Their target audience is the whole world of users who either don't already have a computer or don't know how to use one. They don't want people customizing their apps. They don't want a calculator named anything other than "Calculator". They're target audience is the 2B users that we don't currently interact with.
I mean that's fine, but when people complain about text being too blurry and not sharp enough, their response was something along the lines of sharpness not being the sole metric for performance...
who the fuck does that? and they do this shit all the time