I still believe their naming conventions has destroyed the brand.
Grandma that wants to buy a toy for their kids can go to the store and buy the next PlayStation. Xbox… which one do they buy? They don’t, they buy the easy option.
This is exactly what happened with my mom trying to buy a Christmas gift for my nephew. She knew he had an Xbox but had no clue which version it was so she didn't know which version of a game to get. I told her to just buy an Xbox store gift card and call it a day, much easier than trying to figure out which version of the console he had. Didn't want her to buy him a disc if he had the Series S.
This happened to me! I thought I was buying the newest gen. But then…games I was trying to buy were “not optimized for your console.”
I’m still not sure which one I have. I think I have the ONE S. But the games I’m looking to buy are “optimized for X|S series,” but…don’t work on my console. I’m moving to PlayStation soon.
Also, I have a feeling all that news a few months ago about how they’re gonna stop support for Xbox and may not continue to make games for it or will shut down the console division or whatever cannot have helped sales. I don’t remember the articles exactly. But the impression I was left with was Xbox was on its way out. Why would I buy another if they’re unsure of its future?
The only thing I will concede is that being able to shorten Xbox One X to XbOX was clever. Naming it the Xbox One in the first place was mind numbingly stupid, though.
I have seen people very confused about which games will run on their system, though. Most are still cross compatible with XB1 and Series X, but some are Series X only now and the boxes aren't marked clearly enough for some people to tell the difference.
Admittedly I don't play on Xbox, but yeah their console naming is baffling to me and I honestly don't know/can't be bothered to figure it out. PlayStation is simple. Bigger numbers equal newer. Pro version? Just a modest step up but still clearly identifies as the same Gen.
When Xbox launched the One, I thought, "oh they're going to reset the numbering convention. It's awkward now but will be easier going forward." Boy was I wrong.
On the other end there's Nintendo, but the names are so different and distinct it's easy enough to distinguish (except whatever the hell Wii U was).
Microsoft seems caught in the middle. They clearly didn't want to be like PlayStation, but they don't want to/can't come up with unique names, so you get just a mouthful of nonsense letters and numbers.
Microsoft have sucked at naming things basically forever. Look at their windows versions. First they were numbered after the year release which made sense, they kind of break the trend with millennium edition but it's still sort of worked because it came out in 2000. Was also a 2000 which confused things and then after that it just continued to go downhill.
95, 98, 2000 (presumably because they didn't want to call it 00), XP, Vista, 7, 8, 10 (because nine is evil for some reason), 11
There's a rumor the next version is going to be called X, I assume because they haven't really advanced as a company since the '90s and they still think that's cool.
Keeps support for poorly coded programs working. In the old days, a quick and hacky way to determine which Windows version the system was on was to have the program check the OS name. If the name started with the characters "Windows 9" you knew it was either Win95 or Win98 and ran in one mode, but if it was something else it ran in the other mode. If the new OS was named Windows 9, then certain old programs would break when run on it. Yes, the people who would have coded that way are idiots, and sure, the number of people running those programs may be in the single digits, but Microsoft has been pretty serious about maintaining backwards compatibility, even if that means ever more cruft and jank.
The other reason is marketing. "See? It's not anything like that awful Windows 8! We skipped all the way to 10 to demonstrate how different it is! Please come back!"
That's a good point that I hadn't considered as I thought the sentiment was solely toward the console itself. It may be a blessing in disguise though as now grandma can just buy you a gift card if she's unsure which version of game to buy, so that way you don't wind up with some off-brand game you'll never play.
I used to have a black XBox sitting beneath the TV gathering dust. I think it is a One by the shape. As for the new ones I have no idea off the top of my head which is the best. I've seen some on sale in places, but the impulse buy isn't there because I have no idea what I would be getting. I don't own a PlayStation, but if I wanted one I know that 5 is the newest, and you can get the small slim one or the big Pro one.