And yes. If someone does a charge-back instead of a refund. Something that is intended for fraud. They are misusing it. Which is a clear breach, and it would not be surprising if you could get banned for that.
You think all German laws are EU laws?
Ubisoft deleted lots of accounts from people everywhere due to "inactivity", even if you had paid games on it. I didn't see a successful lawsuit from germans.
Yes... and if you try to issue a chargeback for a transaction you simply regret. That is you engadging in fradulent behavior. And the company have every right to ban your account for trying to defraud them.
But you know. Some people. They do things that are not intended. They're not supposed to. But they do it anyway. Maybe that's a difficult concept to grasp for a German. But take my word for it when I say that some people do those things.
And you keep claiming that its illegal for companies to cancel someone's account as consequence.
Please show me the EU guideline stating that. If you can't. Please shut up and realize you don't know shit.