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What's been your most painful parent tech support moment?
What's been your most painful parent tech support moment?
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216 comments
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Every time my grandma needs help with her phone I always have to go and delete like 10 apps because she just keeps installing random useless ad ridden crap. She has like 6 diferent weather apps. She keeps installing random fucking gps navigation map apps. You open them and boom immediately ads. They just don't learn.
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use parental controls and disable app installing
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Why does she download so many duplicate functionality apps? Has she told you why?
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I was never told "why" (My elderly relative did the same thing) but I was able to eventually figure it out. Every time a popup anywhere shows up saying "Your computer is in danger! Click here to remove the infection!" and she clicked there. Or if anything implied she needed to install this app in order to do Y, she would.
5 home launchers, 9 calendar apps, about 30 apps for screensavers (On a phone), etc etc.
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I've noticed the tech illiterate develope tunnel vision and only see the tiniest portion of the screen at a time. They also are incredibly suseptible to the dark patterns that phones are riddled with so when the phone helpfully tries to offer a random app that paid to be promoted with a certain search term they don't realize they've been had and blindly install it
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Because they have different data providers. Not like you can just use one app with several different data sources.
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Is this sarcasm or not? I can't tell.
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That is what she said.
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216 comments