EVs still have major quality problems, and it’s mostly about the software

The headline is very misleading.

This is NOT just about build quality of EVs or engine problems or problems inherent with EVs, it includes minor annoyances that aren't quality problems. Also, this is from reported problems on a SURVEY, not actual problems taken to a dealer to fix. Dodge has the worst rating here while Ram has the best, because Ram owners don't report problems on surveys and not because Ram has better quality (though it likely does as well).

And most of the issues are with tech that is included in higher end cars (rear collision avoidance, rear seat safety belt alarms, lane keeping assist, automatic braking assist, etc), and almost all EVs in the US are higher end cars that are chock full of these up-sells. People are also complaining about entertainment system software and phone pairing, which isn't different from EV to ICE.

Finally, Tesla is one of the worst on the list while also making up the majority of EVs. So the company that has notoriously bad quality and bad design choices strongly skews the metric, since they ONLY make EVs. If Tesla made an ICE it would be just as bad.