Tesla owners fuming as they get £17,000 bill to fix car after 'driving in rain'
Tesla owners fuming as they get £17,000 bill to fix car after 'driving in rain'
Johnny Bacigalupo and Rob Hussey have been hit with a £17,000 bill to fix their Tesla after it was damaged in the rain - they have been told to pay even if they say it's not their fault
You're viewing a single thread.
Wasn't like... a huge deal made about how the Teslas are so waterproof they could double as a boat? I mean they can in fact ford much deeper than ICE cars because they don't need air, but also there's definitely tweets about this.
Edit: he said it about both the cybertruck - loads of stories about this - and the model S: https://www.popularmechanics.com/cars/hybrid-electric/a21421/elon-musk-model-s-boat/
This is entirely separate of course from the much more basic issue that a car that breaks because of some fucking precipitation is not fit for purpose and this damage report would be indefensible just about anywhere in the world. Precedent for manufacturers taking responsibility for bad products was first established in Britain centuries ago.
And not to mention it was water ingress into the bloody batteries, they're lucky (or maybe unlucky in this case) that the car didn't burn down from the Lithium...
Yeah... that's the one part you need to waterproof, more even than the passenger cabin. Everything else except the ECU is water-agnostic. Those battery cells will discharge and die if you leave them submerged. The pack itself is fine for short spells under water if it is properly made.
This is entirely separate of course from the much more basic issue that a car that breaks because of some fucking precipitation is not fit for purpose and this damage report would be indefensible just about anywhere in the world.
Two things here...
The source of this is ...The Mirror. Not exactly top shelf journalism. They thrive of outage, just like the Daily Fail. Keep that in mind when reading these trash sources.
I suspect the owner of the vehicle did a lot more than "drive it in a bit of rain" and is simply lying about it in order to try and get bailed out. Funnily enough I've not seen a queue of Tesla's broken down every time I drive in the rain.
It's certainly possible that the owner is telling the truth. But I doubt it. I doubt it a lot.
I've recovered Teslas that have "failed" in the rain. It means a moisture sensor has triggered. The car tells you they it can get to where you need to go but then will need to be serviced. It's a "first" generation problem rather than anything inherently wrong with electric cars.
It means a moisture sensor has triggered.
Moisture sensors don't typically cost $21k. They said the batteries were full of water.
They said the batteries were full of water
I think we can assume the moisture sensor was triggered then.
Which is the part I don't really understand. Aren't these batteries pretty much all watercooled? Maybe the control electronics got wet causing it to keep the battery on in a flooded condition and thus draining them completely? Maybe just the moisture senser tripped, causing them to say, yeah, water damage, gotta replace it?
The issue is the statement by the Tesla rep that bad weather was the cause. Now we don't have any confirmation they said that, but it would take nothing for Tesla to categorically deny that that is an acceptable reason to deny warranty, and state that any rep saying that was at fault. There. Done. Non-story.
If they can't categorically deny that then that implies they actually are employing this excuse for their shoddy workmanship. It certainly wouldn't be the scummiest thing the company has done.
What statement? What you read was not a statement but hearsay in the form of a vaguely retold exchange.
Fuck Elon and Tesla but this isn't much to go on.
They got a statement from Tesla who said they were "investigating". You don't need to investigate to know that this is a bullshit reason to give, and their silence on that issue speaks volumes. Now, if the statements by the customers were not given to the Tesla rep to respond to, they would have ample opportunity to put out a statement explaining the problems with the article. Have they done that, or is it just silence? Any media rep worth their salt is absolutely going to be aware of this article.
Scotland is having some pretty extreme weather now, though
Unless a tree fell on the car it shouldn't stop running because of some wind & rain. This is basic stuff, I don't know why people don't get this.
"Some wind and rain". The Edinburgh and Cannonmill area, where this story is from, has had at least two floods this month severe enough to submerge parked vehicles.
Rain kills cars literally all the time when idiots drive them through flooded roads.
Have you not heard of flooding?
This is basic stuff, I don't know why people don't get this.
Perhaps it's the other way around?
I know someone who had to get their Tesla repaired after driving in a puddle. I don't know the size or depth of the puddle though.
I think Elon tweeted something about the cyber truck being water proof enough to be used as a boat once, I don't know if anything was said about the rest of their cars.
I looked it up, it was the truck and the model S, he's said it multiple times, because the man cannot understand when to stfu: https://www.popularmechanics.com/cars/hybrid-electric/a21421/elon-musk-model-s-boat/
Cool good to know, I saw a model 3 in a home Depot parking lot recently when it was raining and it looked like the driver was having all kinds of issues with their car. I kind of wonder if it was the same thing.
You're correct, it was the truck
Every car can "briefly" serve as a boat.
This is not as easy, I mean they're are some things that makes it easier than ICE, but electronical components also cannot get wet and those big boats run on fossil fuel after all.
But what's ridiculous is that rain could damage it (from article doesn't sound like car was flooded, as that would be understandable).
Yesterday I saw comment: imagine that the typical home printer was your car. That's the experience of typical Tesla owner.
This seems to match the article.
Except most BEVs absolutely can ford shallow rivers. They're better at it than ICE cars because of the intake issue.
And the electronics on any vehicle needs to be water proof too. Although I've seen an iffroad tesla mod where they actually said that opening holes in the bottom of the ECU waterproofing was essential to allow water to flow out, rather than sealing it up completely like Tesla had done. That was the problem that killed their first motherboard in that project.
Also note there's a difference between electronics and electrics. The electric motors dgaf about water, they work flooded or dry. The logic circuits are the really vulnerable part.
Yesterday I saw comment: imagine that the typical home printer was your car. That’s the experience of typical Tesla owner.
Can you expand? I live in a wealthy liberal area, the cross section of people who want to show their wealth with fancy cars and also want to virtue signal that they care about the environment, so there are a bunch of Teslas around here. I also have a few close friends and family that have them. I've heard overwhelmingly good things about the cars from these people. All of the complaints have been minor quibbles.
Tesla owners down play it, but basically every study/survey agrees that Tesla has terrible reliability. It's not just the electric car parts, it's everything. You can call it minor that door handles stick, or windows break, loss of power steering, leaking moon roofs, touch screens being non-responsive, and more.
Those studies usually fail to account for the ease of service with Tesla. You can schedule service from the app and most of the time they will send a mobile technician to you at home or at work or wherever you want to service the vehicle, so people are more likely to schedule appointments for minor issues.
Well, what if I never had a problem with a printer? I realize I might be just lucky, but I never got the fuss about broken printers.
Now if we're talking 3D printer, yeah, that shit needs constant repair.
Edit: Holy shit dudes, never expected to get into the negative score for stating objective facts. Get help, pretty please.
3D printers have obvious and fixable defects. When they break you can see the broken part, you can diagnose and fix it. Regular printers are just fuck you machines.
They didn't used to be.
And I suspect the same will happen with 3D printers over time.
I've had my brother printer for around 10 years now with no problems. Assuming they are still made the same, I highly recommend them.
Brother as far as I know produces only office printers. Most people that complain about printers talk about those home inkjet printers that they bundle with PCs.
Kind of side note. 20 years ago I remember buying PC at best buy. It came with Canon (I think) printer. I told them that I didn't want it, saying that I already had a printer at home going to get lower price. After the sales guy removed it, the price was actually higher. They apparently were paying them to include it.
Pretty sure my brother is a home printer. It's bulky, for sure, but that's probably part of the reason why it has lasted so long. But yeah, I get what those people are complaining about. I bought a brother specifically because everyone always complains about crappy printers, so I looked up which one wasn't crappy and paid the premium to have something I wouldn't soon need to replace.
I think I misunderstood you. And you were just giving comment about brother.
Coincidentally my brother printer croaked but I think it might be 10-15 years old, so it served well.
Yeah it’s Lemon Law, it exists in many places
The OptiGrab!
All BEVs will have similar problems. The battery pack is huge and cannot come into contact with water.
The battery pack is supposed to be watertight because that is an expected hazard for an outdoor vehicle. It absolutely can come in contact with water, which apart from some minor corrosion and discharge over time due to electrolysis, should not in the short term damage it. The ability to ford shallow rivers is absolutely normal in most BEVs.
The problem is that it just slung underneath the car, exposed to whatever is beneath the car. You can try making it watertight, but water will eventually get it in wetter climates. That will be the problem of all BEVs with giant batteries.
It's not "just slung"... The battery fulfills multiple functions as it is part of the chassis. And nobody is "trying" to make it watertight, it is literally engineered that way. We have made things weatersealed since forever, hell even cars just standing outside in wet cold climates won't get wet inside even after decades. Yet we can't make a rigid part of a chassis watertight? You're grasping at straws brother. You have to crash before water gets in.
Grind Hard Plumbing did an offroad Tesla mod where their BEV expert suggested part of the problem was waterproofing everything completely, rather than allowing drain holes in the bottom. Tesla seems to think absolutely sealed batteries are the solution, but water will get in like you say, then it's trapped.
They had an issue with the motherboard grtting water damaged for the same reason. As long as the car is right-way-up, drain holes won't allow much water in during immersion, but they will let it back out.
Please me all the articles about BEVs dying in wet weather