When IT insists on autogenerated email addresses…

Woosh

I guess it cannot be done if their IT infrastructure was not designed with that use case in mind. Although I'm not familiar with human resource management software, I don't find this hard to believe at all.

Also, you'll understand what Biron Tchaikovsky meant with "Please believe me" when you look at their email address. They already tried to do it, and probably complained many times before giving up.