In other words, everyone, including your favorite bands, likes things the way they are. Things will not change unless the fans take a stand, which means things will never change.
Many bands have been very vocal about how much they dislike ticketmaster. Some have gone to great lengths to avoid ticketmaster or attempt to circumvent many of ticketmaster's practices.
Ticketmaster isn't about keeping you from hating your band, ticketmaster charges fees to be an extra parasite in the industry and encourage scalping on their websites to charge fees multiple times for the same ticket.
I should have been more clear. I was referring to the service that TM provides to said venues and artists. Obviously they don't really provide a real service for consumers
If you have a band,
and someone says "I'll be the bad guy for your band"
... they're just gonna be the bad guy.
Your band isn't actually gonna win anything.
You're just gonna have a bad guy in charge.
Sometimes, when it looks like that guy is just a ripoff, it's really because that guy is just a ripoff. There's no upside. Really, that guy is just ripping you off. No secret, no bargain, no fooling. It's really just money going into that guy's pocket.