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Man sues Macy’s, saying false facial recognition match led to jail assault

www.washingtonpost.com Man sues Macy’s, saying false facial recognition match led to jail assault

The case adds to a growing number of wrongful facial recognition arrests.

Retailers increasingly are using facial recognition software to patrol their stores for shoplifters and other unwanted customers. But the technology’s accuracy is highly dependent on technical factors — the cameras’ video quality, a store’s lighting, the size of its face database — and a mismatch can lead to dangerous results.

Archived at https://web.archive.org/web/20240124124645/https://www.washingtonpost.com/technology/2024/01/22/facial-recognition-wrongful-identification-assault/

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